Export to Word

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Export to Word

Postby Daniela Magnoni on Wed Mar 17, 2010 8:57 am

Hi,

I just bought Interplex and have been playing around with it. Last night I successfully performed an Export to Word. Today I tried again and the Export failed. The following error message appears: Export Failed. Impossible to open macro memory.
What should I do?
Thank you

Daniela Magnoni
Daniela Magnoni
 
Posts: 3
Joined: Thu Jan 14, 2010 9:22 am

Re: Export to Word

Postby ehartner on Thu Mar 18, 2010 6:53 am

Do you still have the problem even after a reboot? Sometimes this could be due to a memory error that you are having in your current session.
ehartner
 
Posts: 17
Joined: Sat Mar 28, 2009 7:26 pm

Re: Export to Word

Postby Daniela Magnoni on Mon Mar 22, 2010 6:23 am

Unfortunately the problem was not solved by a reboot. It is still there after several reboots, actually. What do you suggest?
Thank you
Daniela Magnoni
Daniela Magnoni
 
Posts: 3
Joined: Thu Jan 14, 2010 9:22 am

Re: Export to Word

Postby ehartner on Mon Mar 22, 2010 9:50 am

The next step is for me to connect to your machine and remotely diagnose. The problem is that I am in the US Eastern time zone. And I cannot do this during my work day. What time zone are you in? Perhaps we could do this on the coming weekend?
ehartner
 
Posts: 17
Joined: Sat Mar 28, 2009 7:26 pm


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